Returns & Exchanges

We want you to feel confident in your skin, which is why we offer a 30-day return window for unworn items in their original packaging. Please note that for hygiene reasons, intimate apparel must have all tags and protective seals intact to be eligible for a refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original NAKED packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return for hygiene compliance, we will issue a refund to your original payment method within 5-7 business days.